Frequently Asked Questions: Energy Services
Find answers to many frequently asked questions about Community Action Partnership of Hennepin County's (CAP-HC's) Energy & Water Assistance Programs here.
FAQ Table of Contents
Click any of the links in the table of contents below to go directly to the answer for that question.
- How do I apply for Energy & Water Assistance Programs?
- Who can apply for energy assistance?
- How do I submit my application materials?
- Do I have to pay back the assistance money I receive?
- Where can I talk to someone in person?
- Where can I learn more about Minnesota's Energy Assistance Program?
- Where can I learn more about Minnesota Department of Commerce?
- What are the income eligibility guidelines?
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How do I apply for Energy & Water Assistance Programs?
An application must be completed to determine your eligibility for CAP-HC's Energy & Water Services. You can get an application in one of the following ways:
Download an application from our Energy & Water Assistance page.
Pick up an application in person at one of our office locations - please check our location information here.
Request that an application be mailed to you by calling 952-930-3541.
Request that an application be emailed to you by emailing eap@caphennepin.org. -
Who can apply for energy assistance?
Both homeowners and renters may be eligible for assistance. Renters that don't pay their heat may also be eligible for energy assistance.
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How do I submit my application materials?
You can submit your completed application materials in one of the following ways.
Mail: CAP-HC Energy Assistance Program
7101 Northland Circle N, Suite 123
Brooklyn Park, MN 55428Email: eap@caphennepin.org
Fax: 952-697-1313
In person: drop off your application and additional documentation at one of CAP-HC's offices. Visit our Locations page for addresses and hours.
We will review your application materials and follow up with you for next steps.
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Do I have to pay back the assistance money I receive?
No. Energy Assistance is given as a grant, not a loan. You do not need to repay it.
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Where can I talk to someone in person?
CAP-HC has several office locations throughout Hennepin County. Visit our Locations page for more information.
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Where can I learn more about Minnesota's Energy Assistance Program?
More information about Minnesota's Energy Assistance Program is available on the Minnesota Department of Commerce's Energy Assistance web page.
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Where can I learn more about Minnesota Department of Commerce?
Visit Minnesota Department of Commerce's website.
More information about Minnesota Department of Commerce is available on Minnesota Department of Commerce's web page. -
What are the income eligibility guidelines?
Eligibility for Energy Assistance is calculated based on your gross income (your income before taxes and other deductions) for a three-month period and the number of people in your household. Your income must be at or below the following guidelines - see chart below.
End of Income Eligibility Chart
For households of more than 10 people, call 952-930-3541.
If You Still Have Questions
If you still have questions regarding CAP-HC's Energy & Water Services, please email us at eap@caphennepin.org or call us at 952-930-3541.