Skip to main content

Energy & Water Services

2021-2022 Energy & Water Assistance

Many Minnesotans spend over 25% of their income on utility bills. Do you need help with your heating, electric, or water bills? CAP-HC is here to help!

The Energy Assistance Program (EAP) can help you pay your utility bills between October 1, 2021 and May 31, 2022. Qualified applicants may receive a grant paid directly to their utility provider to reduce utility expenses. 

PLEASE NOTE: Due to COVID-19, our office is currently closed to the public. 

To request an energy assistance application by mail or for questions about the program, submit an EAP Contact Form or call 952-930-3541. Phones are answered 8am-4:30pm, Monday-Friday, except on holidays.  


For the 2021-2022 Season

  • The 2021-2022 program year began October 1, 2021.
  • The Cold-Weather Rule started on October 1, 2021 and continues through April 30, 2022. Please contact your utility provider for more information.
  • Please note the new income limits (effective October 1, 2021) listed in the Frequently Asked Questions section below.
  • NEW! Water Crisis Assistance is now available through the Energy Assistance Program for past due, disconnects, and shut offs. Please note: These funds are available for water and waste water portions of the bill only. 

Click HERE for additional Energy Assistance Information. 


To Apply

The first step for applying for energy assistance is getting an application form. Applications can be downloaded using the buttons below, or picked up Monday through Friday, 8am-4:30pm, at our self-serve office in St. Louis Park (8800 Highway 7, #403 St. Louis Park, 55426).

Download 2021-2022 Energy Assistance Application


Crisis Funds for No-Income Households

If you have no income, or your income is lower than your monthly bills, please fill out the Verification of Income and Expenses Form and submit it with your application. Households with any unpaid past due balance (any previously unpaid balance beyond the current month's charges) are eligible to request Crisis Funds to pay their past due and current balance. This allows households to qualify for support without a disconnection notice or disconnection. 


Submit Your Completed Application

Mail your application to:
CAP-HC
8800 Highway 7, Ste. 403
St. Louis Park, MN 55426

OR email your application to: 
EAP@caphennepin.org 

OR fax your application to: 
952-697-1313

If you have an issue or concern, please email us at eap@caphennepin.org.


Energy Assistance Program Offices

CAP-HC has several office locations throughout Hennepin County. Visit our Locations page for more information.


Energy-Related Repair Program

The Energy Related Repair (ERR) Program provides emergency repair or replacement of broken/non-functioning heating systems (ex. furnace) for Energy Assistance clients. 

To be eligible for assistance with your heating system you must submit an Energy Assistance Application and be approved. 

To contact CAP-HC about problems with your heating system, please contact 952-930-3541


Weatherization Program

Minneapolis residents who are interested in the Weatherization Program, should contact Sustainable Resource Center, Inc at 612-870-4255


Frequently Asked Questions

Who can apply for energy assistance?
Both homeowners and renters may be eligible for assistance. Renters that don't pay their heat may also be eligible for energy assistance.

Do you have to pay the money back?
No. Energy Assistance is given as a grant, not a loan. You do not need to repay it.

What are the income guidelines?
Eligibility for Energy Assistance is calculated by looking at gross income (your income before taxes and other deductions) for a three month period. Your income must be at or below the following guidelines.

2021-2022 EAP Income Guidelines
Family Size Maximum Three Month Income
1 $8,809
2 $11,520
3 $14,230
4 $16,941
5 $19,651
6 $22,362
7 $22,870
8 $23,378
9 $23,887

** For household sizes 10 and up, call 952-930-3541**

How can I apply?
An application must be completed in order to receive Energy Assistance. The application can be downloaded from the link above or by contacting CAP-HC between 8am-4:30pm, Mon.-Fri. at 952-930-3541

More answers to frequently asked questions here

For more information, visit the Minnesota Department of Commerce website at mn.gov/commerce.

  • GiveMN
    GiveMN
  • United Way
    United Way
  • capnational
    capnational
  • MN Council Nonprofits
    MN Council Nonprofits
  • GuideStar
    GuideStar

Powered by Firespring