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Energy Assistance Water Bill Assistance

Energy Assistance

Many Minnesotans spend over 25% of their income on utility bills. Do you need help with your utility bills? Community Action Partnership of Hennepin County (CAP-HC) is here to help!

The 2023-2024 Energy Assistance Program

The Energy Assistance Program (EAP) can help you pay your utility bills between October 1, 2023 and May 31, 2024. Eligible applicants may receive a grant paid directly to their utility provider to reduce utility expenses. 

  • The 2023-2024 program year began October 1, 2023.
  • The Cold-Weather Rule started October 1, 2023 and ends April 30, 2024. Please contact your utility provider for more information.

Learn more about Energy Assistance from Minnesota Department of Commerce

— Please Note

For the 2023-2024 program year, Water Assistance is no longer part of the Energy Assistance Application. CAP-HC will launch a new Water Assistance Program January 2024.

— Application Processing

The Energy Assistance Program (EAP) processes applications in the order they are received with the exception of applications from households experiencing a no-heat emergency.

Currently, EAP staff are processing applications received the week of:

February 5, 2024

To check the status of your application, use the Minnesota Department of Commerce's dashboard.

— Eligibility

Income eligibility for Energy Assistance is calculated by looking at gross income (your income before taxes and other deductions) for a one-month period. Your income must be at or below the following guidelines - see chart below.

Additional eligibility and documentation requirements are outlined in the application.

** For household sizes 10 and up, call 952-930-3541**

— To Apply

An application form must be completed to determine your eligibility for the Energy Assistance Program. Additional documentation required to complete your application is outlined in the application form.

There are several ways to complete an application:

1. Apply Online

Apply online through the Department of Commerce using the button below.

2. Download an Application

Download an application using the buttons below.

3. Request an Application by Mail

Complete this form to have an application mailed to you.

4. Pick Up an Application in Person

CAP-HC has offices in Brooklyn Park, Bloomington, and Minneapolis. Pick up an application Monday-Friday, 8am-4pm (except on federal holidays), at any of our locations.

— To Submit Your Completed Application

If you applied for assistance using the Department of Commerce's online application, your application is automatically submitted for review. Otherwise, you can submit your completed application in one of the following ways:

  • Mail: CAP-HC Energy Assistance Program
             1101 East 78th Street, Suite 110
             Bloomington, MN 55420
  • Email: eap@caphennepin.org  
  • Fax: 952-697-1313
  • In person: drop off your application and additional documentation at one of CAP-HC's offices. Visit our Locations page for addresses and hours. 

We will review your application materials and follow up with you for next steps. 

If you have any questions about EAP, please visit our Energy & Water Services FAQs page, email us at eap@caphennepin.org, or call us at 952-930-3541.


Crisis Funds for Households

Crisis Funds are available for households with:

  • An active utility disconnection
  • Propane or other delivered fuel is under 20% or is currently shut off

Eligible households may receive crisis assistance up to $600. Use the Energy Assistance application above to apply for Crisis Funds.


Energy & Water Services FAQs

Find answers to many frequently asked questions about Community Action Partnership of Hennepin County's (CAP-HC's) Energy & Water Assistance Programs on our Energy & Water Services FAQs page


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